What should I use the free 24/7 doctor service for? Do I have to use it or can I go to the doctor’s office?

You should use the free 24/7 doctor service for any non-emergency, minor medical issue.  The 24/7 doctor service is FREE and convenient.  It should always be your first step in receiving medical treatment or advice, before going to an actual doctor’s office.  It’ll save you money and save the association money.  You can use it for minor burns, cuts, sinus infection, walking pneumonia, cold, flu, possible COVID19 symptoms, UTI infection, poison ivy, pink eye and any other non-emergency medical need.  Call and set up a phone consultation, face time or webcam consultation on-line or over the phone for any non-emergency situation or anything over and beyond an annual wellness and or annual preventative care.  If you’re experiencing a medical emergency, you should go to the nearest hospital, doctor or call 911.  Anything other than an emergency, always consult the 24/7 doctor service first.  If the doctor thinks it is best for you to go in and actually see a doctor face to face, they will recommend that course of action.  If that is the case, then you simply go to step 2 and schedule a face to face in office appointment.  If not and the doctor is able to call in a prescription or prescribe a course of action, then follow that counsel and consult is totally free and available 24/7/365.